Enagic Usa - Not happy with the service.....
Very disappointed with Enagic!!! I have so far 2 kangen machines,SD 501,and Leveluk K8. The older model SD 501 was good,even though it was expensive. Levels K8 was given more expensive,total of $5.450 with tax, But the problem is that Enagic sold those machines,while they still in experimental stage!!! It,s been less than a year,and itโs been malfunctioning and having glitches.We wanted to exchange it for an older model,even though it was much cheaper,1200 dollars difference,and we were even ok with letting them keep the difference,but they didnโt agree,and it takes 3 weeks to wait in the line,until your machine is fixed!!! We donโt want that machine anymore, especially since itโs been less than a year and they must put new upgraded parts. Which only proves that they knew the old parts were bad. And we are Guinea pigs for our own money! And now we are stuck with this unreliable unit for the rest of our lives!!! Let alone, customer service is NOT nice, NOT knowledgeable,and they donโt care! Itโs been very frustrating to deal with them.
Yes. Machine is good (the older model!). Water is good. BUT. The rest is a mess!!! They need to deal with this! As a distributor, I am ashamed to recommend this company to the new buyers. I was very excited before I had to deal with it myself! They do seminars on how to sell machines to the new buyers. Instead, they should focus on providing high quality service to the existing customers. Because of the bad experiences like mine, they are losing new customers.
Reason of review: Bad quality.
Enagic Usa Pros: Great product and health ideas through the water system.
Enagic Usa Cons: Service, Return policy, New k8 machine.
Location: Los Angeles, California
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Connie, I highly recommend you try the water yourself for 30 days and see the results for yourself. Be careful with these crazy reviews cause they're usually paid by the competition.
In fact, the post above is bogus. Think about it, why on earth would someone by both machines unless they wanted to upgrade in plates? And if they had 2 machines, why would they care if the k8 was out being serviced if they still had their SD501? No one buys both machines back to back unless they intend to have a back up machine for travel or to lend to people.
The machines last 25 years and is under warranty for 5 yrs. So the above story is just purely bogus. Be careful people of posts like the one above. If you want to research Enagic, youtube Kangen water and you'll see endless amounts of testimonials online from doctors and actual users that have had wonderful stories to share.
That's how you should do your research; you can even do "kangen water" and your health condition and you will see testimonials of people's results. It's simple, get a hold of the water and simply try it for yourself. But if you're not drinking out of an Enagic machine, then you're not drinking Kangen water, period! There is no substitute!
So any other ionizer is just not going to cut it.
Don't get Alkaline water twisted with Kangen water because Kangen water is so much more than just Alkaline.
overpriced , hidden tricks with money sucking "deals", embarrassed to be a distributor.
How do u like their UKON - turmeric of golden value -$1800/year supplement cost .
Terrible customer service
Jen, no the post is not bogus. I have a feeling that your post is bogus or that you are an Enagic employee.
The K8 is the worst machine ever when it comes to reliability!
Ask any distributor. I am a distributor and all of my customers are having problems with it too.
The machines have been in service multiple times and still having problems. I can't sell a product that is not working properly and that's why I am not selling them anymore.
Ah, look at all these Water Treatment MLM scammers from differing competing scam companies fighting amongst each other; competing over their helpless victims. They are thieves fighting thieves in their dens of inequity.
It brings a warm glow to my black heart.
Fight it out to the death in a coliseum built for entertainment and put on a good display for the rest of us.
I am sorry for your unpleasant experience with them.
Currently I only have a simple water filter at home and chance to Enagic from a friend, intend to purchase one, do you still recommend it?
I love my machine Connie...I just bought it a month ago, and cooking with it has been great. My food tastes so much better.
The other machines love to bash Enagic and the 501, K8 models, but NONE of them, from my research anyways, Tyent, Life, Bawell, Jupiter, have the WQA gold seal of approval for alkaline ionized water systems. Get what you pay for...
wow these negative reviews look very fake