Enagic Usa
Enagic Usa Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Enagic Usa has 3.2 star rating based on 41 customer reviews. Consumers are mostly neutral.
100% of users would likely recommend Enagic Usa to a friend or colleague.
- Rating Distribution
Pros: Great product and health ideas through the water system, Alkaline water ionizer, All enagic kangen products.
Cons: Annoying phone calls about payments made, Broken product, Complicated pricey.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Enagic Usa has 3.2 star rating based on 41 customer reviews. Consumers are mostly neutral.
100% of users would likely recommend Enagic Usa to a friend or colleague.
- Rating Distribution
Pros: Great product and health ideas through the water system, Alkaline water ionizer, All enagic kangen products.
Cons: Annoying phone calls about payments made, Broken product, Complicated pricey.Recent recommendations regarding this business are as follows: "DO NOT BUY!", "It should come with a faucet", "Make sure to remember your renewal date or if you signed up for auto renewal", "Don't buy from Gina Holder any Kangen product.", "David Forbes".
Most users want Enagic Usa to offer a solution to their issues.
Review authors value the most Diversity of Products or Services and Reliability. The price level of this organization is medium according to consumer reviews.
Media from reviews
Terrible experience
DO NOT BUY from this company! I have never had such a terrible experience!
I bought my Kangen water machine last Nov as a Christmas gift for my husband and had it installed in Jan. I used a plumber that has installed many Kangen water machines so I know it was done correctly. Almost right away I started having issues. On and off the water started tasting fishy, oily, and sometimes like chlorine.
The panel also stopped working consistently. I called my plumber to make sure it was installed right and it was. I changed the filter and followed all the maintenance requirements to no avail. I then had someone come out to test my house water to see if maybe that was the issue, as this is a new house we just built.
There were ZERO issues and incidentally when the machine wasn't hooked up our water tasted just fine. I then started contacting Enagic.I had a very hard time getting ahold of someone and when I finally did the guy I spoke to was beyond rude, insisting my water must be the issue. When I explained my water was tested he didn't care. Finally after insisting they agreed to look it.
They sent it back, CHARGED me a maintenance fee and said there was no problem. I hooked the machine back up optimistic that any issues had been resolved, but within days the taste was back. I reached out again and again went weeks without getting a response. I reached back out to the person that sold it to me and she reached out to them.
She was ASSURED I would be sent a replacement. When I followed up on this I was told they actually wouldn't be because my water was the problem. As a side, not once did a manager reach out to me. I am now out $5000!
This is just a pyramid company that could care less about their customers or the product they are selling. I rarely, and i mean rarely write reviews and certainly never negative ones, I'm just not that person. However, this experience was just so egregious I had to write this.
You've been warned! They DO NOT stand behind their products!
- Broken product
- Zero accountability
- Horrible customer service
Preferred solution: Full refund
User's recommendation: DO NOT BUY!
Balance on machine
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFaucet brand and model
- Should be healthy water
- Complicated pricey
Preferred solution: Faucet compatible
User's recommendation: It should come with a faucet
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Douglasville, GeorgiaFilter
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Akron, OhioI needed to return my product
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing pH drop in package
Preferred solution: Deliver product or service ordered
Renewal cancellation
User's recommendation: Make sure to remember your renewal date or if you signed up for auto renewal
Been waiting to part of the team as Online Digital Business owner
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Lahaina, HawaiiI want to make a payment
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Charlotte, North CarolinaI need assistance
Preferred solution: Let the company propose a solution
Agent not responsible
Preferred solution: Price reduction
Bad attitude for seller Gina Holder
User's recommendation: Don't buy from Gina Holder any Kangen product.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Upland, CaliforniaSold a machine and it has problem
Preferred solution: Let the company propose a solution
With student visa can be distributor in USA?
About my check
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Berlin, ConnecticutI've been over charged for the Jr 2380& was the total I've payed 2700$ !!! Why!??????????
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